The short version of how it all works — all-inclusive fares from verified operators, instant confirmation, clear cancellation windows, and quick answers when plans change.
Search your pickup, drop and travel time, then compare rides from verified operators side by side — every fare you see is all-inclusive. Pick one, add passenger details and confirm. Your booking is confirmed instantly with a trip reference, and the vehicle and driver details follow before pickup.
Yes. The fare on every ride is all-inclusive — base fare, applicable taxes and the operator's standard charges are already in the number you see. Anything payable on the trip, such as tolls, parking or state permits, is called out before you book. There are no surprise markups.
It depends on the rate you choose. Some rates confirm with a small reserve amount paid online through our secure checkout, with the balance settled around the trip. Others need nothing up front — you book instantly and pay at pickup. Whichever applies is shown clearly on the rate before you confirm.
Most rates include a free-cancellation window. The policy is set per rate, and you'll find it spelled out on that ride's detail page before you book — and again before you cancel. Inside the window you pay nothing; closer to pickup the operator may charge a fee for the committed vehicle and driver, always shown before you confirm.
Open My trips, sign in with the phone number you booked with, and pick the trip. You can cancel there in a couple of taps, with the applicable policy and any fee shown first. To change dates or route, cancel inside the free window and rebook — or contact us and we'll help you find the best option.
With your phone number. We send a one-time password (OTP) to verify it — no registration forms and no password to remember. Your bookings are linked to that number, so sign in with the same one to see your trips.
Every trip is run by an independent, verified operator listed on the marketplace — shown by name on the ride and the booking. We help you compare and book; the operator provides the vehicle and driver.
Eligible refunds go back to your original payment method. Depending on your bank or card network, they typically take 5 to 7 business days to appear. If it takes longer, contact us with your trip reference and we will follow up.
